At Lilak Fish Monger, customer satisfaction is important to us. However, due to the perishable nature of seafood, we have the following refund policy:

Eligibility for Refunds

🚫 Non-Refundable Situations

🕐 Timeframe for Claims

If there’s an issue with your order, please contact us within 24 hours of receiving the item with the following:

Email us at [your email] or call us at [your contact number].

💬 Resolution Options

Upon verifying the issue, we may:

ℹ️ Final Decision

All refund or replacement decisions are made at our discretion, based on the nature of the issue and product condition.